Last Updated: [Insert Date]

Welcome to Stacy Adams & Stride Rite Sales (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website strideritestyle.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms. Please read them carefully.

Our goal is to bring happiness to every step your child takes. These terms are designed to create a transparent, fair shopping experience for our valued customers.

1. Website Use and Intellectual Property

1.1 License to Use

We grant you a limited, non-exclusive license to access and use our website for personal shopping purposes.

1.2 Intellectual Property Rights

All content on our website, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

1.3 User Responsibilities

You agree to:

  • Provide accurate account information
  • Not use our site for any unlawful purpose
  • Not attempt to gain unauthorized access to our systems
  • Not interfere with the proper working of our website

2. Products and Services

2.1 Product Descriptions

We strive for accuracy in describing our footwear products (including boots, crib shoes, flats, loafers, oxfords, sandals, shoes, and sneakers & athletic shoes). However, we cannot guarantee that colors or details match your screen exactly.

2.2 Product Availability

All products are subject to availability. We may limit quantities and discontinue products without notice.

2.3 Age-Appropriate Products

Our products are designed for children. By purchasing, you confirm the items are appropriate for the intended wearer’s age and needs.

3. Ordering and Payment

3.1 Order Process

Your order represents an offer to purchase which we accept by sending an order confirmation email. We reserve the right to refuse any order.

3.2 Pricing

All prices are in USD. We may change prices without notice, but changes won’t affect confirmed orders.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You represent that your payment information is accurate and authorized.

3.4 Sales Tax

Applicable sales tax will be added to your order total where required by law.

4. Shipping and Delivery

4.1 Processing Time

We process orders within 1-2 business days (excluding weekends and holidays).

4.2 Shipping Options

We offer:

  • Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
  • Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment

Note: We do not ship to certain Asian countries and remote regions.

4.3 Delivery Issues

You must notify us within 7 days of the estimated delivery date if your order hasn’t arrived. We’ll work with the carrier to resolve the issue.

5. Returns and Exchanges

5.1 Return Policy

You may return most items within 15 days of delivery if:

  • Items are unused, in original condition with all tags
  • Original packaging is intact
  • You provide proof of purchase

Important: For hygiene reasons, we cannot accept returns on crib shoes and sandals unless defective or incorrect.

5.2 Return Process

  1. Email [email protected] within 15 days
  2. Wait for our approval and instructions
  3. Ship items to our returns center

5.3 Refunds

Refunds are issued to the original payment method within 3-5 business days after we receive and inspect your return. Credit card refunds may take 5-10 business days to appear.

5.4 Return Shipping Costs

Customers are responsible for return shipping unless the return results from our error (wrong or defective item). We recommend using trackable shipping.

6. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages
  • Our total liability for any claim related to these terms or your purchase is limited to the amount you paid for the product
  • We are not responsible for delays or failures in performance due to events beyond our control

7. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your information.

8. Changes to Terms

We may update these terms periodically. The updated version will be posted on our website with a new “Last Updated” date.

9. Governing Law

These terms are governed by the laws of the State of Arkansas, USA. Any disputes shall be resolved in the courts of Fayetteville, Arkansas.

10. Contact Us

For questions about these terms, please contact:

Stacy Adams & Stride Rite Sales
6086 Kennedy Dr
Fayetteville, US 72704
Email: [email protected]

Thank you for choosing Stacy Adams & Stride Rite Sales. We appreciate the opportunity to serve your family’s footwear needs.